About Us

Last Updated: September 25, 2026

Company Information

Brand Name: Avenvessa

Company Name: Jiangxi Ruiz Network Technology Co., Ltd.

Website: https://avenvessa.com

Registered Address: Room 216, 2nd Floor, Building A, Taihao Software Park, No. 807 Huoju Avenue, Nanchang High-tech Industrial Development Zone, Nanchang City, Jiangxi Province, China

Responsible Person: Zhang Dongliang

Contact Email: service@avenvessa.com

Phone: +86 15965482264

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

Operated by: Jiangxi Ruiz Network Technology Co., Ltd.

Welcome to Avenvessa

Welcome to Avenvessa, an online store offering jewelry, fashion accessories, and selected lifestyle products for everyday use and personal expression.

We believe that thoughtful accessories and practical lifestyle pieces can add character, convenience, and enjoyment to everyday moments.

Our goal is to offer customers a straightforward online shopping experience with clear product information, transparent policies, and accessible customer support.

Avenvessa is operated by Jiangxi Ruiz Network Technology Co., Ltd., the company identified in the Company Information section above.

Our official website is:

https://avenvessa.com

Our Product Collections

Avenvessa offers a selection of products that may include:

  • Necklaces and pendants

  • Earrings

  • Rings

  • Bracelets

  • Hair accessories

  • Decorative and personal accessories

  • Selected home and lifestyle products

Our product selection may change as items become available or collections are updated.

Customers should refer to individual product pages for the current materials, dimensions, colors, available options, prices, and other product-specific information.

Our Brand Philosophy

At Avenvessa, we appreciate products that balance everyday practicality with appealing design.

We aim to provide accessories that complement different personal styles and lifestyle items that fit naturally into daily routines.

We believe a positive shopping experience depends not only on product selection but also on honest descriptions, transparent pricing, and reliable communication.

Product Information and Transparency

We strive to present product information accurately and clearly.

Our product pages are intended to help customers understand relevant characteristics before making a purchase, including materials, sizes, colors, and available variations where applicable.

Product appearances may vary slightly due to lighting, screen settings, and material characteristics.

If a product is materially different from its description or arrives damaged, defective, or incorrect, customers may contact our support team for assistance.

Shopping With Avenvessa

Customers can browse and place orders through our official website:

https://avenvessa.com

Available payment methods, applicable taxes, shipping options, and final order totals are presented during checkout.

We encourage customers to review their order details and delivery information before submitting payment.

Shipping and Delivery

Avenvessa offers shipping to eligible United States delivery addresses.

Our current shipping options include Standard Shipping and Express Shipping, with shipping fees and free-shipping thresholds based on the order subtotal.

Eligible Standard Shipping orders include a 30-day return period, while eligible Express Shipping orders include a 90-day return period, each beginning on the delivery date.

For exact rates, processing procedures, delivery estimates, and applicable conditions, please review our Shipping Policy.

Returns and Refunds

We understand that customers may sometimes need to return an eligible purchase.

Our return periods depend on the shipping method selected at checkout:

  • Standard Shipping and Free Standard Shipping: 30 calendar days after delivery

  • Express Shipping and Free Express Shipping: 90 calendar days after delivery

Eligible standard returns include complimentary return shipping when arranged through our customer service team in accordance with our Return & Refund Policy.

Approved refunds are generally issued to the original payment method.

Customers should review our Return & Refund Policy for eligibility requirements, exclusions, return instructions, and refund processing times.

Customer Service

We aim to provide helpful assistance with:

  • Product inquiries

  • Order questions

  • Payment concerns

  • Shipping and tracking

  • Returns and exchanges

  • Refund requests

  • Damaged or incorrect products

  • Privacy and account inquiries

Customers may contact our team through the details below.

Email: service@avenvessa.com

Phone: +86 15965482264

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

Our Business Identity

Avenvessa is the retail brand operated by Jiangxi Ruiz Network Technology Co., Ltd.

The company's registered address is:

Room 216, 2nd Floor, Building A, Taihao Software Park, No. 807 Huoju Avenue, Nanchang High-tech Industrial Development Zone, Nanchang City, Jiangxi Province, China

The registered business address may differ from the location used to dispatch orders or receive authorized product returns.

Customers should contact our customer service team for return shipping instructions rather than sending products directly to the registered business address.

Our Commitment

At Avenvessa, we value clear communication, reliable service, and a transparent shopping experience.

We work to provide accurate product information and maintain clear policies covering shipping, returns, refunds, privacy, and website use.

Our goal is to offer jewelry, hair accessories, decorative accessories, and selected lifestyle products that complement everyday style and personal expression while providing customers with dependable support throughout their shopping experience.

Thank you for visiting Avenvessa.

Avenvessa

Operated by Jiangxi Ruiz Network Technology Co., Ltd.