Privacy Notice
Last Updated: September 25, 2026
Company Information
Brand Name: Avenvessa
Company Name: Jiangxi Ruiz Network Technology Co., Ltd.
Website: https://avenvessa.com
Registered Address: Room 216, 2nd Floor, Building A, Taihao Software Park, No. 807 Huoju Avenue, Nanchang High-tech Industrial Development Zone, Nanchang City, Jiangxi Province, China
Responsible Person: Zhang Dongliang
Contact Email: service@avenvessa.com
Phone: +86 15965482264
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT
Operated by: Jiangxi Ruiz Network Technology Co., Ltd.
Introduction
At Avenvessa, we respect the privacy of our customers and website visitors.
This Privacy Notice explains how personal information is collected, used, disclosed, stored, and protected when you visit https://avenvessa.com, place an order, contact customer service, or otherwise interact with our online store.
Avenvessa is operated by Jiangxi Ruiz Network Technology Co., Ltd.
For the personal information that we determine how and why to process in connection with our store operations, Jiangxi Ruiz Network Technology Co., Ltd. is responsible for the relevant processing activities, subject to applicable law.
Some third-party services may also process personal information under their own applicable privacy terms.
By using our website, you acknowledge that personal information will be handled as described in this Privacy Notice, subject to your applicable legal rights and choices.
1. Personal Information We Collect
Depending on how you use our website, we may collect the following categories of information.
Information You Provide
This may include:
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Full name
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Email address
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Telephone number
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Billing address
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Shipping address
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Order and purchase details
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Product preferences and selected variations
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Customer support inquiries
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Return and refund information
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Communications sent to our customer service team
Payment and Transaction Information
When you place an order, our store and authorized payment providers may process information necessary to complete the transaction.
This may include payment authorization results, payment method details provided to payment providers, transaction references, payment status, and refund information.
Sensitive payment card information may be collected and processed directly by authorized payment processors rather than being made available to our customer service personnel.
Device and Website Usage Information
When you visit our website, certain information may be collected automatically, including:
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IP address
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Device and browser information
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Operating system
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Approximate location inferred from technical information
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Pages viewed
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Referral information
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Website interactions
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Date and time of visits
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Cookie and similar technology identifiers
Customer Communications
If you contact us, we may maintain records of your messages, order inquiries, complaints, returns, refund requests, and our responses.
2. How We Use Personal Information
We may use personal information for the following purposes:
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Processing and fulfilling orders
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Confirming payments
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Arranging shipping and delivery
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Providing tracking information
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Handling returns, exchanges, and refunds
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Responding to customer service requests
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Maintaining website functionality
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Detecting fraud and unauthorized activities
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Protecting website and transaction security
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Improving store navigation and customer experience
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Maintaining business and accounting records
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Meeting applicable legal and regulatory obligations
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Sending marketing communications where permitted and subject to applicable customer choices
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Measuring advertising and website performance where permitted
We seek to use information only for legitimate and disclosed business purposes or as otherwise authorized or required by applicable law.
3. Shopify and Store Technology
Our online store uses Shopify and may rely on related technical services to support website hosting, product listings, shopping carts, checkout, payment integrations, order management, and other e-commerce functions.
Shopify and associated service providers may process certain information to provide these services.
Their processing may be governed by applicable contractual arrangements, privacy notices, and legal obligations.
We encourage customers to review the privacy information made available by relevant service providers where appropriate.
4. Cookies and Similar Technologies
Our website may use cookies, pixels, local storage, and other similar technologies.
These technologies help support website functionality, security, customer preferences, analytics, and advertising where applicable.
Essential Cookies
Essential cookies and similar technologies may be used for:
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Shopping cart functionality
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Checkout processes
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Website security
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Fraud prevention
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Session management
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Essential store operations
Some essential technologies are required for the website to function properly.
Analytics Cookies
Where enabled, analytics tools may help us understand:
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Website traffic
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Page usage
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Customer navigation
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Technical performance
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Aggregate shopping behavior
Advertising and Marketing Technologies
Where enabled, advertising technologies may be used to measure campaigns, understand interactions with advertising, or present relevant marketing content.
These activities may involve third-party advertising or analytics providers.
Depending on applicable law, certain advertising-related disclosures may qualify as targeted advertising, sharing, or other regulated processing.
Cookie Preferences
Where required by applicable law, customers may be offered appropriate consent, rejection, or other privacy choices through available website controls.
Browser settings may also allow customers to manage certain cookies.
Disabling essential cookies may affect website functionality.
For assistance with applicable privacy choices, please contact service@avenvessa.com.
5. When We Share Personal Information
We may disclose relevant personal information to third parties when reasonably necessary for legitimate store operations, including:
E-commerce and Hosting Providers
Providers supporting the operation and security of our online store.
Payment Providers
Authorized payment services that process payments, verify transactions, and issue refunds.
Shipping and Fulfillment Providers
Carriers, warehouses, and fulfillment partners that require shipping and contact information to deliver orders or process authorized returns.
Customer Service and Technical Providers
Providers supporting customer communications, website maintenance, security, and administrative operations.
Analytics and Advertising Providers
Where such tools are actually enabled and legally permitted, certain information may be shared or processed for performance measurement, advertising, or related services.
Legal and Regulatory Disclosures
Information may be disclosed where necessary to comply with applicable law, respond to lawful requests, prevent fraud, or protect legal rights.
We do not sell customer contact lists as a standalone product. However, certain online advertising activities may be treated as a sale or sharing of personal information under some privacy laws, depending on the applicable legal definition.
6. Marketing Communications
Where permitted, we may use customer contact information to send updates, promotional messages, or other marketing communications.
Customers may unsubscribe from promotional emails by using an available unsubscribe link or contacting:
Opting out of marketing communications does not prevent necessary transactional communications concerning orders, delivery, payments, or customer service.
7. Information Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, or disclosure.
These measures may include the security features available through our store platform, authorized payment services, account controls, and relevant service providers.
No website, network, or electronic transmission method can be guaranteed completely secure.
If you believe that your information has been compromised in connection with our store, please contact us promptly.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
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Process orders and payments
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Fulfill delivery obligations
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Handle customer inquiries
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Administer returns and refunds
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Maintain required accounting and business records
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Resolve disputes
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Prevent fraud
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Comply with applicable law
Retention periods may differ depending on the type of information, legal obligations, and legitimate business needs.
When information is no longer reasonably required, we will take appropriate steps to delete, de-identify, or securely dispose of it, subject to applicable requirements.
9. International Processing and Transfers
Avenvessa serves customers in the United States and is operated by a company registered in China.
Personal information may be processed by our company or authorized service providers in countries or regions different from the customer's place of residence.
These locations may have different data protection laws.
Where legally required, we will apply appropriate safeguards to relevant international transfers and processing arrangements.
10. United States Privacy Rights
Depending on your state of residence and applicable privacy law, you may have certain rights concerning your personal information.
These may include the right to:
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Request access to personal information
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Request correction of inaccurate information
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Request deletion of eligible information
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Obtain a copy of certain information
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Opt out of certain targeted advertising or other regulated disclosures
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Withdraw consent where processing is based on consent
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Appeal certain privacy request decisions where applicable
These rights are subject to applicable eligibility rules, identity verification, exemptions, and legal limitations.
We will not unlawfully discriminate against customers for exercising applicable privacy rights.
11. California Privacy Information
California residents may have additional rights under applicable California privacy laws.
Depending on whether the relevant statutory requirements apply to our business and processing activities, eligible individuals may have rights to know, access, correct, delete, or limit certain uses of personal information, and to opt out of regulated sale or sharing activities.
We may collect identifiers, commercial information, internet activity information, and other categories described in this Privacy Notice.
Information may be disclosed to the service provider categories identified above for the business purposes described in this notice.
We do not knowingly use sensitive personal information to infer characteristics about customers for unrelated purposes.
If our processing activities require a particular California privacy control or notice, we will provide the applicable mechanism.
Customers may contact service@avenvessa.com for assistance with applicable requests.
12. Privacy Requests and Verification
To submit an applicable privacy request, contact:
Email: service@avenvessa.com
Please explain the type of request you wish to make.
We may request reasonable information to verify your identity or authority before processing a request, particularly where disclosure or deletion could affect another person's information or account security.
We will respond within the time required by applicable law.
If we cannot fulfill a request, we will provide an explanation where legally required.
Authorized representatives may submit requests where permitted by applicable law and subject to appropriate verification.
13. Children's Privacy
Our store is intended for general consumers and is not directed specifically toward children under the age of 13.
We do not knowingly seek to collect personal information directly from children under 13 without appropriate authorization.
If you believe a child has provided personal information in circumstances that require removal, please contact service@avenvessa.com.
We will review the request and take appropriate action under applicable law.
14. Third-Party Websites
Our website may contain links to third-party services or websites.
We do not control the independent privacy practices of those websites.
Customers should review the privacy notices and terms of third-party services before providing personal information to them.
15. Changes to This Privacy Notice
We may update this Privacy Notice to reflect changes in our business operations, technologies, service providers, or applicable legal requirements.
Any updated version will be published on our website with a revised Last Updated date.
Where additional notice or consent is required by law, we will provide it as appropriate.
16. Contact for Privacy Matters
For questions about this Privacy Notice or personal information processing, please contact:
Brand: Avenvessa
Company: Jiangxi Ruiz Network Technology Co., Ltd.
Email: service@avenvessa.com
Phone: +86 15965482264
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT
Registered Address: Room 216, 2nd Floor, Building A, Taihao Software Park, No. 807 Huoju Avenue, Nanchang High-tech Industrial Development Zone, Nanchang City, Jiangxi Province, China
Our Commitment
At Avenvessa, we value clear communication, reliable service, and a transparent shopping experience.
We work to provide accurate product information and maintain clear policies covering shipping, returns, refunds, privacy, and website use.
Our goal is to offer jewelry, hair accessories, decorative accessories, and selected lifestyle products that complement everyday style and personal expression while providing customers with dependable support throughout their shopping experience.
Thank you for visiting Avenvessa.
Avenvessa
Operated by Jiangxi Ruiz Network Technology Co., Ltd.